Frequently Asked Questions
Got Questions? We Have Answers.
We’ve been serving Missouri communities for over 33 years. Here are the questions we hear most, and the straight answers you need.
General Questions
Maedgen's Lawn Care was founded in 1992 by Eric Maedgen. We've spent 33+ years building relationships and delivering results across Phelps County, Pulaski County, and St. Louis West County.
We operate out of three branches:
Phelps County (Headquarters): Rolla, St. James
Pulaski County: St. Robert, Waynesville
St. Louis West County: Valley Park, Chesterfield, Ballwin, Manchester, Wildwood, Kirkwood, Creve Coeur, Fenton, St. Charles, St. Peters, Cottleville
Our main office is at 13899 Highway 72, Rolla, MO 65401.
Yes. Eric Maedgen owns and operates the business. We're invested in the communities we serve, literally and personally.
We show up when we say we will. A specific day and time, not "sometime this week." The same crews service your property year after year. We maintain our equipment daily, close your gates, and treat your property like our own. When there's a problem, we tell you first. No surprises, no excuses.
Yes. Contact us to schedule a free consultation and estimate. We'll assess your property and discuss your goals before any commitment. We respond to all estimate requests within 24 hours.
Three ways:
- Online: Fill out the service request form at maelawncare.com/schedule-service. We'll review your info and contact you within 24 hours.
- Call or Text: (573) 647-2823, Monday-Friday, 9am-3pm. Our team answers directly.
- Email: Send your details to sales@maelawncare.com. We'll respond within 24 hours.
Office hours: Monday-Friday, 9am-3pm
Emergency service: Available 24/7. Call or text (573) 647-2823 for urgent situations.
Location: 13899 Highway 72, Rolla, MO 65401
Residential Services
We handle every aspect of residential property care:
- Lawn mowing and maintenance
- Fertilization and weed control
- Landscape design and installation
- Spring and fall cleanups
- Mulching and bed maintenance
- Shrub and tree pruning
- Aeration and seeding
- Lawn renovation and sod installation
- Grub and insect control
- Irrigation maintenance
- Snow and ice management
- Annual flower installations
Don't see your specific need? Call us. We've probably done it.
Our flat-rate monthly program eliminates surprise costs. You pay the same amount every month, rain or shine, four cuts or six. Your lawn gets consistent, professional care with no overages.
Included in your flat monthly rate:
- Weekly lawn mowing and edging
- Professional grounds maintenance
- Seasonal adjustments and care
- No overages, no extra charges
It's the easiest way to stop worrying about your lawn and start enjoying it.
Most lawns in our region need mowing weekly during the growing season (spring through fall). We'll recommend a schedule based on your grass type, property size, and desired appearance.
Yes. We work with homeowners to design custom landscapes that enhance property value and reflect your vision. We handle both design and installation.
Absolutely. Whether your lawn is struggling from neglect, disease, or poor soil, we assess the problem and develop a restoration plan. This might include aeration, seeding, targeted treatment, sod installation, or complete renovation.
Yes. We handle both spring and fall cleanups, removing debris, preparing beds, managing leaves, and getting your property ready for the season ahead.
Yes. We provide residential snow and ice management to keep your property safe and accessible through winter. Our safety-trained crews handle snow removal and ice treatment.
Pricing is customized based on your property size, services needed, and location. We provide free, no-obligation estimates. Contact us and we'll give you straightforward, honest pricing with no hidden fees.
Commercial Services
We serve businesses and properties with:
- Commercial lawn mowing and maintenance
- Landscape maintenance and design
- Property grounds management
- Commercial bed maintenance and mulching
- Commercial irrigation
- Snow and ice management
- Holiday displays and seasonal enhancements
- Multi-unit residential property care
We understand commercial properties need consistent, professional appearance year-round.
- Property management companies
- Multi-unit residential complexes
- HOAs and homeowner associations
- Healthcare campuses
- Retail and office properties
- Institutional facilities (schools, municipalities)
Yes. We've managed everything from small retail spaces to large institutional campuses. We scale our approach to your property's needs while maintaining our commitment to precision and consistency.
We plan weeks in advance, adjust for weather and seasonal shifts, and communicate early if anything changes. Our commercial clients know exactly when we're arriving and what to expect. We bring the same level of detail to routine maintenance as we do to new installations.
Yes. We design and install seasonal displays, festive plantings, and custom enhancements for the holidays. Contact us to discuss your vision.
Pricing & Billing
- Property size and layout
- Services requested
- Current lawn and landscape condition
- Frequency of service
- Location within our service area
- Seasonal considerations
We provide free estimates so you understand pricing before committing. No pressure, no hidden fees.
Ask about seasonal promotions when you contact us. We also offer our flat-rate monthly program, which gives you predictable pricing year-round with no surprise charges.
We accept multiple payment methods and make billing straightforward. Contact us for details on payment options available for your service plan.
Yes. We create customized maintenance agreements for residential and commercial properties. Contracts ensure consistent service and can provide pricing advantages over one-time scheduling.
For ongoing maintenance, we work with customers to establish realistic schedules. Some properties may have seasonal-only service. We'll discuss what makes sense for your situation during your free consultation.
We'll discuss terms when you sign up. Our goal is to build long-term relationships, but we understand circumstances change. Contact us directly to discuss your specific situation.
Scheduling & Service
During peak season (spring and summer), schedule as far in advance as possible to secure your preferred times. Off-season scheduling is typically more flexible. Contact us to find available openings.
Yes. For urgent situations, call or text us at (573) 647-2823. We offer 24/7 emergency availability and will do our best to accommodate your needs as quickly as possible.
Contact us as soon as possible. We maintain detailed schedules and will work with you to find an alternative time.
Our standard service hours are Monday-Friday. For special circumstances, discuss options directly with our team.
For lawn mowing, remove toys, debris, and obstacles from the grass. For landscaping or specialty work, we'll provide specific preparation instructions during your consultation.
We can arrange access. Discuss security and access details when scheduling. Our team respects your property and privacy.
Service Quality & Results
We plan the job, execute precisely, and adjust as needed. Eric personally oversees operations. Our managers are directly responsible for scheduling, production, and quality control. With 33+ years in business and a team that stays season after season, quality is built into how we operate.
We stand behind our work. If you have concerns, contact us immediately. We react quickly and efficiently to customer needs, and we'll address any issue and make it right.
Ask us about our approach to lawn care and sustainability. We're happy to discuss our methods and any specific environmental concerns you have.
Because they stay. We have the highest staff retention in the area. Our team members stay for 2 to 12+ seasons. That means the people caring for your property know it well and take pride in the results. Consistent faces, consistent quality.
Still Have Questions?
We’re here to help. Reach out directly. We answer phones and emails quickly.
Call or Text: (573) 647-2823 | Email: sales@maelawncare.com
Built on Care: People, property, and pride.
Serving Phelps County, Pulaski County, and St. Louis West County since 1992.
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